HELP! My Uforce 800 has been at shop for 6 months!

Started by Signum1, September 11, 2016, 09:31:08 AM

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cfmotoguy

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Dude, I'm sorry I missed this. I was in China for the two weeks surrounding the dealer launch, and the internet was super sketchy--I'm just getting caught up on everything I've missed since September 6th.

I'll PM you Amanda's office contact info so you can have some direct contact with someone who knows what she's talking about and who can get you some answers.

Signum1

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About 3 months after I bought my uforce, my co worker liked it so much he purchased one from the same dealer.
Yesterday morning around 6 am he told me the dealer left him a voice mail informing him of a recall and to bring his machine in asap. Of course, no call to me about the recall.

The last call I had from the dealer was on Sept 12, leaving  a voicemail, I was told machine is ready just waiting on warranty paperwork for bracket and I will get a call when I can pick it up.

So yesterday afternoon I call CFM and talked to Buck. He was extremely nice, understanding, and said he would find out what is happening.

After talking to the dealer, Buck called me back and said my machine was ready to pick up. However, there is a new recall on the oil lines so that will need to be fixed so I might want to leave my machine there.

Buck said he wishes he could help more but unfortunately it is the dealers fault. They ordered the wrong parts the first of April, returned them, and waited until the first of August to order the right parts.

I called the dealer and was told that I WAS called to pick up the machine and its been ready since the 12th. Well, I have a voicemail that says otherwise and my cell records show no evidence of any other calls. He couldn't explain why I didn't get a call about the recall.

Anyway, the dealer gives me a load of shit, tells me they are done with CFM, will no longer be a dealer for them, and the machines suck so I had better not purchase another one again. WTF? This comes from the same people thAt told me it's a great machine and talked me into buying it.

To sum it up, dealer still blames CFM, CFM blames dealer, no compensAtion, not even a discount, lost time on machine, and still have to wait for oil line recall kit unless I do it myself.

I threatened civil suit in a nice way to both parties and was told that's fine do what you have to do.

I guess Fuck the little guy is the motto of both.


gfmoto

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Wow, I'm shocked , and sorry your dealer is an ass. Cfm has been very good to me.  Sure hope Cfmoto helps you out a bit. Hope they can extend your warranty.
2015 ZForce 800EX
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DIY rear window
BOSS ATV 28. 450W speakers
Alpena Rock Lights (tough pods)
2" RZR Bracket lift
Roof extensions
27" Maxxis Corranado Tires
Alpena RGB rock lights
SuperATV Rocksliders
1/2 Doors w/custom paint and graphics

Signum1

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#18
Quote from: gfmoto on September 24, 2016, 07:37:07 AM
Wow, I'm shocked , and sorry your dealer is an ass. Cfm has been very good to me.  Sure hope Cfmoto helps you out a bit. Hope they can extend your warranty.

I hoped they would to, unfortunately, if what they say about the dealer is true, I understand why they won't.

I will probably just file a civil suit against both parties, subpoena all records, show cell records along with voicemails, and let a judge decide.

The stupid part is that all I wanted was not to be charged the 130 for fluid and filters and a 6 month extension of warranty from CFM.

I don't know if the oil has to be drained to replace the recalled lines but if it does, then i'm paying for unused oil.

I might just pay on my credit card, get the machine back, then the dispute the charges.



Signum1

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WTF!!!!!!!!!! >:(

So I went to the dealer to pick up the machine and the whole damn dealership caught fire last night!

There is freaking water and soot all over it plus it smells completely charred from smoke.

They say it's still under investigation and won't give me their insurance company or attorneys name.

Arrrrrrggggggghhhhhhh

NMKawierider

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2015 ZForce 800 53 (Trail)
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Quote from: Signum1 on September 26, 2016, 03:11:18 PM
WTF!!!!!!!!!! >:(

So I went to the dealer to pick up the machine and the whole damn dealership caught fire last night!

There is freaking water and soot all over it plus it smells completely charred from smoke.

They say it's still under investigation and won't give me their insurance company or attorneys name.

Arrrrrrggggggghhhhhhh
Time to see an attorney.
2015 Z Force 800 53/Trail EPS
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Signum1

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I called an attorney and was told to file a claim with their insurance company. If that fails then call back.

The dealer wouldn't give me any information so I called the state fire investigators.  I got the name of the investigator and he is going to call me back.

I think I should still use and file insurance claim.

NMKawierider

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NMKawierider
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Quote from: Signum1 on September 26, 2016, 03:26:35 PM
I called an attorney and was told to file a claim with their insurance company. If that fails then call back.

The dealer wouldn't give me any information so I called the state fire investigators.  I got the name of the investigator and he is going to call me back.

I think I should still use and file insurance claim.

Whatever it takes to get a new machine out of all this....
2015 Z Force 800 53/Trail EPS
Custom Air Intakes | Custom Exhaust Mod | SuperATV Harness | Custom Fenders | Custom Skid/Rock Sliders | 27" GBC Grim Reapers | Seizmik Mirrors |Конструктор Doors | Dr Pulley Sliders | 1.5" Wheel Spacers | BENZ Silencer (as needed) | SATV Flip Windshield W\ Rear Shield | Dual Light Bars | Diamond Plate Storage |7- 9.7" GPS Systems | Bandit Springs Rear & Gen-3 Shocks Front | Cage Chop Mod

My Videos On YouTube

Signum1

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I also hope it's insurance fraud and they get caught. I was already told by them that they had been losing a lot of money.

Cosmosdan

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Your insurance will go after his. Give them a call and let them know what's going on.
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gfmoto

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Looks like you'll be getting a new 2017 model, at least. 
2015 ZForce 800EX
32" light bar
2-4" spots
Custom Cv guards
DIY 1/2 windshield
UNI air filter
DIY rear window
BOSS ATV 28. 450W speakers
Alpena Rock Lights (tough pods)
2" RZR Bracket lift
Roof extensions
27" Maxxis Corranado Tires
Alpena RGB rock lights
SuperATV Rocksliders
1/2 Doors w/custom paint and graphics

REDRIDER

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wow man, just wow. Hope you get a new machine out of this and can find a decent dealer. Sounds like your dealer was a REAL POS. CFM had probably been having issues with this dealer already and customers from them so I can understand their stand on it being the dealers responsibility. not ordering parts for 4 months is unreal. I would have been calling them every other day for the duration lol.