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Offline kman

Has anybody seen this...
« on: January 21, 2024, 02:15:35 PM »

WARRANTY BULLETIN
**CUSTOMER SATISFACTION PROGRAM**
DOCUMENT: WAR-2023-10
WAR-2023-10 is not a mandatory warranty bulletin. Parking brake system installation is optional.
CFMOTO has issued WAR-2023-10 to have dealers install a parking brake system on sold and unsold
This CUSTOMER SATISFACTION PROGRAM expires December 31 st , 2024

2023 CFMOTO ZForce 950 Sport

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Offline NMKawierider

Re: Has anybody seen this...
« Reply #1 on: January 21, 2024, 02:29:39 PM »
That's great. We knew they had to do something about them so..good news. Now everyone can get their parking brake.
2015 Z Force 800 53/Trail EPS
Custom Air Intakes | Custom Exhaust Mod | SuperATV Harness | Custom Fenders | Custom Skid/Rock Sliders | 27" GBC Grim Reapers | Seizmik Mirrors |Конструктор Doors | Dr Pulley Sliders | 1.5" Wheel Spacers | BENZ Silencer (as needed) | SATV Flip Windshield W\ Rear Shield | Dual Light Bars | Diamond Plate Storage |7- 9.7" GPS Systems | Bandit Springs Rear & Gen-3 Shocks Front | Cage Chop Mod

My Videos On YouTube

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Offline kman

Re: Has anybody seen this...
« Reply #2 on: January 21, 2024, 02:53:20 PM »
 I believe back last spring you called it!
I sent this to 2 dealers and waiting to see what they say. Hoping all goes well. That has been my only issue with mine.

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Offline bobinmurphy

Re: Has anybody seen this...
« Reply #3 on: January 21, 2024, 03:58:34 PM »
Wow! That's great news.  I just e-mailed my dealer to find out if I can get this installed on my Trail 800.
2023 Zforce Trail 800

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Offline smitty42

Re: Has anybody seen this...
« Reply #4 on: January 29, 2024, 07:20:03 AM »
Got a text message from my dealer saying whenever I'm ready let them know.

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Offline jelloman

Re: Has anybody seen this...
« Reply #5 on: February 02, 2024, 03:51:56 PM »
I called my dealer in Lethbridge, Alberta, Canada and he doesn't have any bulletins yet, and the part number for the 950 Sport doesn't show up in his system yet.  Hopefully they put it in Canada too.

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Offline bobinmurphy

Re: Has anybody seen this...
« Reply #6 on: February 20, 2024, 04:21:03 PM »
Just got back from talking to my dealer about this and according to him until CFMoto attaches the Warranty notice to my VIN they can't do anything.  We looked up my VIN on the CFMoto database and it doesn't have this notice tagged.  We also queried all the ZForce 800 and 950's they had in stock to see if any of them were tagged and they weren't either.  We suspect CFMoto is only tagging VINs when they have the parts ready to ship, so it make take them a few months to get all the upgradeable units tagged for this Warranty upgrade.
2023 Zforce Trail 800

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Offline bobinmurphy

Re: Has anybody seen this...
« Reply #7 on: April 09, 2024, 09:35:41 AM »
Just talked with someone in Customer Service at CFMoto.  All the VINs (that they know about) have been entered into their database that the Dealers access.  But there are a number of VINs that were missed and have not been entered.  If your VIN is one of them you need to have your Dealer contact their Warranty Dept to have it entered.

Update:  Just got back from talking to the Service Manager at the local dealership.  He was familiar with the Parking Brake mod and knew from my records with them that my UTV was covered, so he's ordering the parts and will let me know when to bring it in for the upgrade.  Not sure if it helped but their customer records with me show a history of 20+ years of them servicing my various motorcycles and now my Zforce.
« Last Edit: April 09, 2024, 01:55:07 PM by bobinmurphy »
2023 Zforce Trail 800

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Offline Burnzie

Re: Has anybody seen this...
« Reply #8 on: September 21, 2024, 11:01:20 PM »
Been waiting on parts from the dealer in Tucson since June to get the E-break installed on my 23 while it's still under warranty.  They keep saying middle of next month every month since June

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Offline NMKawierider

Re: Has anybody seen this...
« Reply #9 on: September 22, 2024, 09:45:29 AM »
Been waiting on parts from the dealer in Tucson since June to get the E-break installed on my 23 while it's still under warranty.  They keep saying middle of next month every month since June
Someone's yank'n your chain as most everyone else already has their kits. I would press them harder and call CFM and report this dealer.
2015 Z Force 800 53/Trail EPS
Custom Air Intakes | Custom Exhaust Mod | SuperATV Harness | Custom Fenders | Custom Skid/Rock Sliders | 27" GBC Grim Reapers | Seizmik Mirrors |Конструктор Doors | Dr Pulley Sliders | 1.5" Wheel Spacers | BENZ Silencer (as needed) | SATV Flip Windshield W\ Rear Shield | Dual Light Bars | Diamond Plate Storage |7- 9.7" GPS Systems | Bandit Springs Rear & Gen-3 Shocks Front | Cage Chop Mod

My Videos On YouTube

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Offline bobinmurphy

Re: Has anybody seen this...
« Reply #10 on: September 22, 2024, 05:21:22 PM »
Been waiting on parts from the dealer in Tucson since June to get the E-break installed on my 23 while it's still under warranty.  They keep saying middle of next month every month since June
Someone's yank'n your chain as most everyone else already has their kits. I would press them harder and call CFM and report this dealer.

I went thru this on my Trail 800 and what I learned is that warranty work has to be authorized by CFMoto before most dealers will order the parts and do the work.  Otherwise there's no assurance that they'll get paid for the parts and work performed.  CFMoto didn't get all the VINs entered into their database which is accessed by the dealers though, so there are some VINs that qualify for the warranty upgrade but aren't in the system.  If you call CFMoto they'll tell you this, but they will also tell you they can't enter your VIN into the system, the dealer has to do that.

So try speaking with the Service Manger at your dealership. Take a copy of the warranty notice in case he/she isn't aware of this upgrade, although they most likely are.  Ask them to pull up your VIN in the CFMoto database to see if it's listed for the upgrade, and if not ask them to get it entered for you.  If they give you the run-around and say they can't do that or that you have to call CFMoto, insist on making that call jointly.

If the dealer is fully aware of the upgrade then regardless of the status of the VIN in the database they should be able to fix it by entering your VIN and then ordering the parts.  That's what the dealer who does my service finally did for me.  Another option is to try a different dealer.  The one who does my service isn't the one who sold me my Trail 800.
2023 Zforce Trail 800