I think they just call that a dealer meeting... that all dealers can go to :-)
What? You see exactly what they call it, The advisory council, with specific members, who's purpose is to advise CFM of dealer issues and concerns. I'm not trying to have a debate here, just passing along information heard and learned like everyone else. Right or wrong, no biggie, I'm just here to learn, and value everyone's knowledge and experience, peace and enjoy!
It was pretty convenient for this dealer to tell me this, it gave me the opportunity to be heard or maybe get some info back to them on some irritating fairly minor issues I had with a brand new purchase, such as tail gate latches missing nuts and bolts flopping loose, missing muffler support bolts and nuts, loose, sticking funky door latches, and power steering that shuts off when turning right and won't reset until the machine is restarted and the ECU is reset. Hopefully he will relay to them that these little detail issues and somewhat of a lack of attention to detail irritates customers.