Many thanks for the detailed responses. To provide more clarity-
I have owned this machine since new and have followed all service intervals by the book. The first pictures are the very first service at the recommended interval. I did additional subsequent services to monitor the issues well in advance of the recommended intervals. I am very much on top of the maintenance.
In terms of how the machine is driven, I most definitely drive the machine through some challenging terrain. However not wide open throttle spinning tire abuse. My speed is typically 30Km/hr or crawling when maneuvering obstacles. It spends most it's life in low range. It gets worked, but I wouldn't say abused.
I was uncertain if the damaged bevel gears were somehow caused by something that I did unintentionally, but those gears are always mated/meshed. Which made me wonder about backlash and if they were preloaded / shimmed correctly. Perhaps it was just a manufacturing flaw as stated. Hopefully no more issues now. I have some concerns because the invoice does not show any shims purchased to set backlash.. so either the bevel gear assembly comes preloaded / shimmed or they just slapped everything back together as is and called it good.
The coil failure - I have driven the machine through mud but typically not deep water and the machine always gets washed after before storage. I agree, and it makes total sense how moisture would cause it to fail prematurely. During the winter the machine normally sits in a heated garage on a trickle charger - this was my window for maintenance to get the transmission sorted under warranty. It took 3 months to get the machine back so it sat in extreme cold storage conditions in the dealers yard.(-40C ) I am attributing the failure to the cold combined with possibly weakening coils- it was -20C when the dealer started the machine in their storage compound.
I absolutely HATE having other people service my equipment because I know that they will not have the same amount of care and detail put into the work. The crankcase was not physically flooded or overflowing with gas, but the smell on the dipstick smells like 100% gas to me. When I went to load the machine on my trailer with the winch they suggested that I just start it and drive it on, I did mention my concern about fuel washing the cyclinder and they didn't have a response. With the machine warmed up both coils are firing now. I will still be replacing both coils and wires now.
I take this machine into some pretty remote places solo, so it's reliability is paramount to me.
Edit:
I was very disheartened about the fuel smell in the oil. And I am sure this added significant wear and tear to cylinder #1. To what degree I am uncertain. If my machine starts to burn oil (it never did before) then I know I have a problem and will be taking it back to the dealer for warranty.
I have owned this machine since new and have followed all service intervals by the book. The first pictures are the very first service at the recommended interval. I did additional subsequent services to monitor the issues well in advance of the recommended intervals. I am very much on top of the maintenance.
In terms of how the machine is driven, I most definitely drive the machine through some challenging terrain. However not wide open throttle spinning tire abuse. My speed is typically 30Km/hr or crawling when maneuvering obstacles. It spends most it's life in low range. It gets worked, but I wouldn't say abused.
I was uncertain if the damaged bevel gears were somehow caused by something that I did unintentionally, but those gears are always mated/meshed. Which made me wonder about backlash and if they were preloaded / shimmed correctly. Perhaps it was just a manufacturing flaw as stated. Hopefully no more issues now. I have some concerns because the invoice does not show any shims purchased to set backlash.. so either the bevel gear assembly comes preloaded / shimmed or they just slapped everything back together as is and called it good.
The coil failure - I have driven the machine through mud but typically not deep water and the machine always gets washed after before storage. I agree, and it makes total sense how moisture would cause it to fail prematurely. During the winter the machine normally sits in a heated garage on a trickle charger - this was my window for maintenance to get the transmission sorted under warranty. It took 3 months to get the machine back so it sat in extreme cold storage conditions in the dealers yard.(-40C ) I am attributing the failure to the cold combined with possibly weakening coils- it was -20C when the dealer started the machine in their storage compound.
I absolutely HATE having other people service my equipment because I know that they will not have the same amount of care and detail put into the work. The crankcase was not physically flooded or overflowing with gas, but the smell on the dipstick smells like 100% gas to me. When I went to load the machine on my trailer with the winch they suggested that I just start it and drive it on, I did mention my concern about fuel washing the cyclinder and they didn't have a response. With the machine warmed up both coils are firing now. I will still be replacing both coils and wires now.
I take this machine into some pretty remote places solo, so it's reliability is paramount to me.
Edit:
I was very disheartened about the fuel smell in the oil. And I am sure this added significant wear and tear to cylinder #1. To what degree I am uncertain. If my machine starts to burn oil (it never did before) then I know I have a problem and will be taking it back to the dealer for warranty.