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Messages - PRut05

#1
ZForce 950/1000 Sport & EX / Re: Warranty
October 17, 2023, 12:55:39 PM
Thank you, NMKawierider!

Finally got my machine back from the dealer on Saturday 10/14/23. After almost six weeks of waiting on the door cable (which is still on backorder from CFM) the dealer was able to take one off of a newly delivered machine and used it to replace mine. Work order also confirmed the CVT belt was replaced but none of the techs knew why and the tech that performed the belt replacement wasn't there to ask. A couple weeks and a few hundred miles of ownership already led to a belt replacement and seemingly indefinite backorders, that makes me very uneasy. I've only had time for a twenty minute ride around my neighborhood since getting it back but Low gear seems to engage better. I also submitted CFM's "survey" and listed my issues and concerns with no response. I may email customer service one of these days as I'm still upset about paying for a machine that has so far spent more time in the shop than my own garage (with the warranty clock ticking the whole time it was sitting), not to mention I am still waiting on the "Overhead Storage Compartment" that I ordered with the machine.

I hope the rest of you are having better luck and more fun!

#2
ZForce 950/1000 Sport & EX / Re: Warranty
September 26, 2023, 02:31:56 PM
2023 Z950 Sport, 300 miles - From mile one, would not engage park most of the time (gear indicator on screen would be blank). When it did engage in park it would often get stuck, would have to rock the machine quite a bit, back and forth, to get it out of Park. Low gear would not fully engage most of the time (even though it indicated it was on the gear indicator) resulting in some frequent loud and embarrassing grinding. Often times had to fiddle a lot for Low to actually engage and sometimes had to give up. At 300 miles driver door stopped opening, passenger door began sticking as well.

Long story short, bought the machine (my first off-road vehicle) two weeks before a planned ride in the U.P. Was hoping the beginning issues with the transmission were because it was new and was still breaking in. Those issues persisted in addition to the door issues throughout the U.P. ride. dropped it off at the dealer week 3 of ownership on my way home from the U.P. ride. Dealership has had it since (three weeks to the day). Finally talked to a service rep who said the CVT belt had to be replaced (after only 300 miles!) and they are currently waiting on the door cables to be delivered.

So it does appear parts are taking a while. I'm also sweating bullets about how the machine will hold up long term. Is it going to keep eating belts or was it delivered with one poorly installed? I could really use some encouragement. This all sounds like it will be very expensive post warranty (90 days on belts supposedly).