5
« on: April 10, 2024, 07:27:36 AM »
For those still waiting for notice from CFMoto for the parking brake upgrade or running into the issue where their dealer isn't aware of the issue or can't proceed without CFMoto authorization, here's what I found out:
Dealers check the CFMoto database using the VIN number to see if the warranty issue has been authorized by CFMoto, and without that they can't get reimbursed for doing the upgrade. CFMoto says all known affected VINs have been updated in their database, but they are also aware that there are many VINs which should have been updated which aren't. If you call their Customer Service they don't have a way to update the database for you. What you have to do is have your dealer call their Warranty Dept to get things straightened out. Unless the dealer is very familiar with CFMoto procedures and with this upgrade in particular, they may require that the UTV be brought in so they can verify things and take photos to communicate the issue with CFMoto Warranty though. It appears most dealers however are now aware of this upgrade and many will go ahead and order the parts and get the upgrade started then deal with CFMoto Warranty. So YMMV.