Is it the same as the Zforce 550?
That has a black plastic box on the front of the front diff and they can bend the fork if changed drive while on the move under load.
Pop of the box and you will see the fork on it's pin and it will slide left right from 2wd, 4wd locked.
Select 2wd on dash, the stepper motor will move, place fork into 2wd and reassemble, it should work.