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Offline pgoose

Hello Everyone - new to the forum and CF Moto Scene.

I have an 800ex that blew a clutch belt last fall and the shop took forever to repair it.
When i got it back from the shop the left speaker wire (behind the driver) was spliced and my light bar wasn't plugged back in.
I fixed the speaker wire and plugged the light bar back in but it wouldnt work.  Found out the relay is shot so going to get a new one, however, not sure why any of that would have been touched for a clutch job and they swear they tested all of that before returning the sxs, but obviously not.
Anyways, i have those two items fixed and now i have a starting/stopping issue.

It was cold one night and i put the key in and tried to turn it on.  It wouldn't turn easily and I forced it a little and it turned on right away (this was in feb.) I didn't have any issues for about a month.  Then i was going to go for a ride and when to turn it on and nothing would turn on.  The battery was dead.  So i charged the battery and went to turn it back on, the dash turned on but it wouldn't turn over.  I can hear the fuel pump kick on and some faint clicking noise from behind the glove box in the hood area.  I found all the relays under there and they all appear to work properly.

So i called the shop, they claim that this is all my fault (which it could be since i turned the key and maybe ruined the ignition) But they suggested i buy a new battery, the battery might be shot and not powerful enough to engage the starter solenoid?

BUT here is the kicker.  All the lights and dash turns on (no engine start because it wont) and when i turn the key off and take it out all the lights and dash stay on. Is this a battery issue or key switch/ignition?

Sorry if i am in the wrong section

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Offline REDRIDER

Re: CF Moto 800 EX sxs - won't start now - possible bad ignition?
« Reply #1 on: June 20, 2018, 11:40:21 AM »
well It sounds like you might need a battery, but that would not cause the lights to stay on when taking the key out. When you say it was hard to turn on, I am assuming you mean the ignition key was hard to turn and you forced it? If that is the case then likely you have an issue with the ignition cylinder/switch it could have been damaged in there and you might need a new ignition cylinder assembly.

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Offline pgoose

Re: CF Moto 800 EX sxs - won't start now - possible bad ignition?
« Reply #2 on: June 20, 2018, 11:54:50 AM »
When you say the ignition assembly, you are referring to the thing that the key goes into?  Sorry, just trying to be exact with the parts store.
Also, do you or anyone else know where (if any) a fuse box or anything is.  I am having the hardest time searching for it online and through the machine itself.

Thank you guys

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Offline NMKawierider

Re: CF Moto 800 EX sxs - won't start now - possible bad ignition?
« Reply #3 on: June 20, 2018, 12:17:55 PM »
Sounds like you pooched the ignition switch. Get a new one. In the meantine unhook the battery and charge it well while waiting for the switch to come in. The fuses are on the right side of the steering column on a clip. It's the only small black thing hung there.
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Offline pgoose

Re: CF Moto 800 EX sxs - won't start now - possible bad ignition?
« Reply #4 on: June 20, 2018, 01:17:12 PM »
Thank you guys so much for the advice - i will get working on this right when i get home - i haven't been able to find the fuse box, so hopefully i can find that and replace any fuses that might have popped.  The dash lights went out because some how i was still getting juice to it and when i was checking relays the dash lights went out.

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Offline REDRIDER

Re: CF Moto 800 EX sxs - won't start now - possible bad ignition?
« Reply #5 on: June 21, 2018, 06:51:42 AM »
When you say the ignition assembly, you are referring to the thing that the key goes into?  Sorry, just trying to be exact with the parts store.
Also, do you or anyone else know where (if any) a fuse box or anything is.  I am having the hardest time searching for it online and through the machine itself.

Thank you guys
yes the thing the key goes into

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Offline cr2crf

Re: CF Moto 800 EX sxs - won't start now - possible bad ignition?
« Reply #6 on: June 25, 2018, 12:11:53 PM »
haven't been able to find the fuse box,

I have heard on the late 2017s and the 2018s the fuse box is under the hood now.  Is that correct?