Splitting those case & resealing is a nightmare @ best. Probability of leak is very high unless extra caution is used to insure the gasket's stay in place. That's assuming the surface's are perfectly clean & free of oil & greasy finger prints. New gaskets won't cover up this.
A job like that requires a good cleaning of the unit prior to any work. So if the unit comes in a mess like many do the owner has the option to go back & wash it or the shop should do it & charge the owner. This step is important because after a job like that the unit needs to sit overnight on a clean floor to insure there a re no leaks & a good visual looking for seeping. As well a couple of good heat cycles to encourage anything is not 100% to show up.
Most manufactures try avoid this type of problem, the reason is they know the problems that come after dealers do major repairs such as this. Building it right the first time has been a hard lesson for most manufacture's some learn & some do not. None the less shit happens regardless, then the quality of your service department comes into play.
Your comment about paying for fluids, I've always had a major issue with that. It is called consequential damage, in other words anything that is a result of the original problem is covered by the warranty. The CFMOTO warranty does not cover fluids & many other items, yet they claim the "best" warranty. Other manufactures such as BRP will cover fluids & anything else such as spark plugs & drive belts if the original defect cause the issue.
Best of luck with this, I hope you get it sorted.
Thanks for the info.
The machine has 150kms on it now, when I bought it, it was a demo with 115kms. I noticed after first getting it home the skid plate under drain bolt seemed to be a bit damp, and this, along with the occasional gear grind is why I sent it into the dealer for repair in the first place.
The day I got the machine back, the very first thing I did before the owner of the dealership unloaded my machine from his trailer was notice and point out it seemed to have a drop of fresh oil on the drain bolt. He then thought maybe it was residual and asked me to clean it and check again after informing me the tech that repaired it let it sit for a couple days and didn't notice any drops on the shop floor.
Right after getting it home and crawling underneath I noticed it seemed like more than the drain plug was wet, and I took pics and sent them to the dealer there response was to wash and degrease and let them know. My fear is it is leaking at the gasket, at which case I better not have to pay $125 again for fluids or I'll be ticked, especially if they didn't do the job right the first time after having my machine a month.
I'm hoping to try and get under and give it clean sometime today, however it's stored in a bit of tight space and it's a wee bit too cold to be working in the driveway today.
How would you recommend I proceed with dealing with this? The dealer has been pretty good so far, however I do still feel it's BS that I had to pay for fluids considering it was leaking when I got it and pointed it out to the dealer immediately after taking possession. In fact I remember asking if it had had the oil changed prior to me picking it up because the skid plate below the engine was damp, and the manager of the dealership said he didn't know. I also asked if the PDI would look for leaks and he said he didn't know at first it had been PDI'd again since being used as there demo, before I took possession.
Does Canada have a direct "complaint" line to CFmoto by chance? I don't hope to use it, but things have been a little dicey even before delays with Covid, etc.
Also, for the CFmoto warranty to used, do I have to have a CF moto dealer do the repair, or could I have a shop of my choosing do the repair, pay for it out of pocket then claim it direct to Cfmoto?
Thanks for any guidance