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emersonsc

Server Reliability
« on: September 23, 2015, 11:15:15 am »
Noticing almost every day the server is crashing. Sometimes a few minutes, sometimes all night.

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Offline mayor hal

Re: Server Reliability
« Reply #1 on: September 23, 2015, 04:29:32 pm »
I've noticed the same thing on occasion!
2015 CF Moto 800 ZForce 53"
UNI Air Filter

Gone but not forgotten!

2012 Can Am 650 Max XT
2007 Can Am 500 Max XT

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Offline Jason

Re: Server Reliability
« Reply #2 on: September 24, 2015, 07:46:09 am »
Hey guys - sorry to hear about the issue.  If and when it happens again can you post screenshots of the error messages you're seeing in this thread?  We'll try and figure out what the issue is.
2017 RZR XP 1000 Titanium Metallic

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Offline NMKawierider

Re: Server Reliability
« Reply #3 on: September 24, 2015, 08:03:23 am »
Yeah either it's crashing or it looses it's internet connectivity ...sometimes for hours...sometimes for less.
2015 Z Force 800 (53") EPS -
Custom Air Intakes | Custom Exhaust Mod | SuperATV Harness | Custom Fenders | Custom Skid/Rock Sliders | 27" GBC Grim Reapers | Seizmik Mirrors |Конструктор (Rodin's) Doors | Dr Pulley Sliders | 1.5" Wheel Spacers | BENZ Silencer (as needed) | SATV Flip Windshield W\ Rear Shield | Dual Light Bars | Diamond Plate Storage | Magellan TRX7 GPS| Bandit Springs

My Videos On YouTube

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Offline mayor hal

Re: Server Reliability
« Reply #4 on: September 25, 2015, 08:23:16 am »
For over 1/2 hour plus this morning 8:15ish to 9:00ish EST. It was not responding at all. I could get on other sites just not this one.
2015 CF Moto 800 ZForce 53"
UNI Air Filter

Gone but not forgotten!

2012 Can Am 650 Max XT
2007 Can Am 500 Max XT

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emersonsc

Re: Server Reliability
« Reply #5 on: September 25, 2015, 08:42:31 am »
Happened again this morning. Lasted about 20 minutes. I was able to get a screen shot, although this one wasnt as "big" of an error pages as in the past.


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Offline Jason

Re: Server Reliability
« Reply #6 on: September 25, 2015, 09:38:17 am »
Thanks for capturing the issue.  I just opened a ticket with the server hosting help desk and adjusted settings per their recommendation.  Let's see if that doesn't help out.
2017 RZR XP 1000 Titanium Metallic

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Offline mayor hal

Re: Server Reliability
« Reply #7 on: October 06, 2015, 04:54:52 pm »
Don't think it was just me but I couldn't get on the site this afternoon... EST!
2015 CF Moto 800 ZForce 53"
UNI Air Filter

Gone but not forgotten!

2012 Can Am 650 Max XT
2007 Can Am 500 Max XT

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emersonsc

Re: Server Reliability
« Reply #8 on: December 17, 2015, 07:26:46 am »
site was down for a good deal of time yesterday evening...

HTTP Error 500.0 - Internal Server Error
c:\php55\php-cgi.exe - The FastCGI process exceeded configured request timeout

Most likely causes:
IIS received the request; however, an internal error occurred during the processing of the request. The root cause of this error depends on which module handles the request and what was happening in the worker process when this error occurred.
IIS was not able to access the web.config file for the Web site or application. This can occur if the NTFS permissions are set incorrectly.
IIS was not able to process configuration for the Web site or application.
The authenticated user does not have permission to use this DLL.
The request is mapped to a managed handler but the .NET Extensibility Feature is not installed.

Things you can try:
Ensure that the NTFS permissions for the web.config file are correct and allow access to the Web server's machine account.
Check the event logs to see if any additional information was logged.
Verify the permissions for the DLL.
Install the .NET Extensibility feature if the request is mapped to a managed handler.
Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click here.

Detailed Error Information:
Module      FastCgiModule
Notification      ExecuteRequestHandler
Handler      PHP_Via_FastCGI
Error Code      0x80070102
Requested URL      http://cfmoto-forum.com:80/index.php
Physical Path      h:\root\home\jtdaming-001\www\site1\index.php
Logon Method      Anonymous
Logon User      Anonymous

More Information:
This error means that there was a problem while processing the request. The request was received by the Web server, but during processing a fatal error occurred, causing the 500 error.
View more information »

Microsoft Knowledge Base Articles:

294807

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emersonsc

Re: Server Reliability
« Reply #9 on: December 18, 2015, 12:56:00 pm »
Happened again today for about two hours. Just came back up...

Connection Problems

Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

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Offline NMKawierider

Re: Server Reliability
« Reply #10 on: December 18, 2015, 01:18:35 pm »
Noticed that too. Have you also noticed it takes 2+ as long to open this site over others? And I have to log-in twice as it says I have a cookie setting issue when I am set to accept all cookies.
2015 Z Force 800 (53") EPS -
Custom Air Intakes | Custom Exhaust Mod | SuperATV Harness | Custom Fenders | Custom Skid/Rock Sliders | 27" GBC Grim Reapers | Seizmik Mirrors |Конструктор (Rodin's) Doors | Dr Pulley Sliders | 1.5" Wheel Spacers | BENZ Silencer (as needed) | SATV Flip Windshield W\ Rear Shield | Dual Light Bars | Diamond Plate Storage | Magellan TRX7 GPS| Bandit Springs

My Videos On YouTube

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Offline Jason

Re: Server Reliability
« Reply #11 on: December 18, 2015, 10:10:23 pm »
@Alex have you been doing any maintenance?
2017 RZR XP 1000 Titanium Metallic

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Offline Alex

Re: Server Reliability
« Reply #12 on: December 18, 2015, 10:22:43 pm »
@Alex have you been doing any maintenance?

No, I haven't. Let me try to take a look at some logs.

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Offline NMKawierider

Re: Server Reliability
« Reply #13 on: December 31, 2015, 06:28:52 pm »
And again it was down for almost 6 hours.
2015 Z Force 800 (53") EPS -
Custom Air Intakes | Custom Exhaust Mod | SuperATV Harness | Custom Fenders | Custom Skid/Rock Sliders | 27" GBC Grim Reapers | Seizmik Mirrors |Конструктор (Rodin's) Doors | Dr Pulley Sliders | 1.5" Wheel Spacers | BENZ Silencer (as needed) | SATV Flip Windshield W\ Rear Shield | Dual Light Bars | Diamond Plate Storage | Magellan TRX7 GPS| Bandit Springs

My Videos On YouTube

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Offline devaldaz

Re: Server Reliability
« Reply #14 on: January 03, 2016, 10:02:39 am »
Down again for me in the uk for 4 hours this morning uk time